Fed is necessary, informed and supported is best!™

CIGNA CONSULTS

WE ARE NOT IN NETWORK WITH MEDICAID PLANS. WE ARE ONLY IN NETWORK WITH COMMERCIAL PLANS

ACCEPTING HEALTHCARE SAVINGS CARDS

AN INTAKE FORM IS REQUIRED TO BE SUBMITTED IMMEDIATELY AFTER BOOKING YOUR INTIAL CONSULT

AN INTAKE FORM IS REQUIRED 24 HOURS PRIOR TO YOUR CONSULT FOR ALL FOLLOW-UP APPOINTMENTS

ELEVATOR BUILDING WITH THREE STEPS TO GET IN

ALL CIGNA IN PERSON CONSULTS REQUIRE A TELE-HEALTH ON THE SAME WEEK

IT IS YOUR RESPONSIBILITY TO CHECK WITH YOUR INSURANCE ABOUT YOUR LACTATION COVERAGE

WE ARE NOT IN NETWORK WITH MEDICAID PLANS. WE ARE ONLY IN NETWORK WITH COMMERCIAL PLANS

CIGNA BEFORE THE BIRTH CONSULTS

All Cigna in-person consults require a tele-health consult 24 to 72 hours prior to your in-person appointment. Additionally, we offer tele-health appointments to help answer your questions or concerns after any in-person appointment.

BEFORE THE BIRTH: Comprehensive education providing an individualized plan for milk production or formula preparation and nursing, depending on your personal goals. You will understand how much to feed your baby no matter the type of milk you choose, latching, if and when to supplement and or pump in the early days. We will also measure your nipples to help size you appropriately for your pump flanges to ensure more effective and optimal milk removal.

WE ARE NOT IN NETWORK WITH MEDICAID PLANS. WE ARE ONLY IN NETWORK WITH COMMERCIAL PLANS

CIGNA AFTER THE BIRTH CONSULTS

ALL CIGNA IN-PERSON CONSULTS REQUIRE A TELE-HEALTH CONSULT 24 TO 72 HOURS PRIOR TO YOUR IN-PERSON APPOINTMENT. IF YOU CANCEL THE IN-PERSON PORTION, YOU WILL BE BILLED FOR THE FULL COST OF THE CONSULT TO YOUR CARD ON FILE. ADDITIONALLY, WE OFFER TELE-HEALTH APPOINTMENTS TO HELP ANSWER YOUR QUESTIONS OR CONCERNS AFTER ANY IN-PERSON APPOINTMENT.

CIGNA APPOINTMENTS MUST BE BOOKED VIA EMAIL. CLICK THE APPROPRIATE APPOINTMENT TYPE

IF YOU HAVE QUESTIONS ABOUT YOUR CHILD(REN), THEY MUST BE PRESENT DURING THE CONSULTATION. IF YOUR BABY(IES) IS/ARE NOT ON THE LACTATING PARENT’S POLICY, YOU MUST PAY A FEE PER CONSULT. IF ONLY YOUR BABY IS COVERED AND NOT YOU, YOU MUST BOOK A SELF-PAY CONSULT.

AFTER BIRTH INITIAL OFFICE CONSULT: Comprehensive lactation and feeding assessment to assess latch, production, pump equipment and usage, oral restrictions like tethered oral tissues, health history that can impact production, clogged ducts, mastitis, over production, nipple pain or damage, bottle feeding, safe formula preparation. We also provide expert support for exclusive pumping, exclusive formula feeding, inducing lactation or re-lactation. Because of the way that Cigna structures and limits payment on lactation services, you will need two visits to cover what is covered in a full initial assessment.

ALL FOLLOW UP REQUIRES A SCHEDULED CONSULT

ALL TELE-HEALTH CONSULTS ARE LIMITED TO THIRTY MINUTES

IT IS YOUR RESPONSIBILITY TO READ ALL OUR SCHEDULING, INSURANCE AND PAYMENT POLICIES

INSURANCE BILLING

YOU ARE RESPONSIBLE FOR INFORMING US OF ANY INSURANCE COVERAGE CHANGES FOR YOU AND YOUR BABY

IT IS YOUR RESPONSIBILITY TO CHECK WITH YOUR INSURANCE COMPANY IF YOU ARE COVERED FOR LACTATION SERVICES. CHECK UNDER NPI 1457969412 OR 1710273859. GET A CALL REFERENCE NUMBER AND WRITE DOWN THE DATE.

ONCE YOUR BABY IS BORN, WE HAVE TWO CLIENTS THAT WE PROVIDE SERVICES FOR AND WE BILL FOR BOTH FOR EACH CONSULT. ANY CONSULT THAT INVOLVES ASSESSMENT, RECOMMENDATIONS AND A CARE PLAN FOR YOUR BABY AND YOU WILL BE BILLED TO YOUR INSURANCE FOR EACH OF YOU.

CIGNA MEMBERS/CLIENTS

If your baby is not on the same plan as you, you MUST book the appropriate appointment with a fee per consult payable at the time you book. If only your baby is covered with these insurances and you, the lactating parent, are not covered, you MUST book a SELF-PAY consult.

Your claim(s) will be submitted to your insurance for payment. If your insurance applies any portion of the fees towards a deductible or otherwise charges a coinsurance payment your card on file will be charged for the patient responsibility amount. By scheduling your consult, you grant us permission to communicate with your insurance regarding the services provided to you and your baby(ies) and you agree to our payment policies.

CIGNA TELE-HEALTH CONSULTS ARE LIMITED TO 30 MINUTES

TELE-HEALTH DISCLAIMER

There are inherent limitations because a digital suckling assessment and a physical breast/chest can not be completed. Potential risks to the technology used for tele-health, are beyond the control of the provider, including interruption of connectivity, unauthorized access, and other technical difficulties.

CANCELLATION POLICY

Appointments cancelled with less than 48 hour notice will be charged the full consult fee that is not covered by insurance. ANY fees for services are non refundable and expire 60 days after the original purchase. The payment and no refund policy is SEPARATE from the cancellation policy. Refunds will NOT be issued once you book. Each client is responsible for all fees associated with each consult. Payment is charged at the time the appointment is scheduled. By scheduling your consult, you grant me permission to communicate with your insurance company regarding the services provided to you and to your child(ren) and you agree to all our payment policies.

Rental agreements: no refunds will be issued for any unused part of the rental terms. All equipment must be returned the day prior to the scheduled new charge in order to avoid being charged for a new rental term.

OFFICE CONVENIENTLY LOCATED AT 51 NEWARK STREET, SUITE 404 C, HOBOKEN

Providing in office lactation support to families in Hoboken, Union City, West New York, Weehawken, Kearny, Clifton, Rutherford, East Rutherford, Montclair, Fort Lee, Cliffside Park, Englewood, Closter, Alpine, New York City, Brooklyn and other surrounding areas Northern New Jersey