“Every community needs its own Rebeca. We are blessed to have her here. She is truly one of a kind. Her abundant knowledge, energy, kindness, and generosity are only a few examples of what makes her the ultimate gift (and sometimes savior..) to moms and babies.”
MONDAY - THURSDAY
ANSWERS TO MOST OF YOUR QUESTIONS ARE ON OUR WEBSITE. PLEASE TAKE A MOMENT TO REVIEW OUR FAQs, BOOKING, INSURANCE, AND OFFICE POLICY PAGES
51 NEWARK ST., 404 C, HOBOKEN, ELEVATOR BUILDING - CLOSE TO THE PATH + LIGHT RAIL
YOU ARE RESPONSIBLE FOR INFORMING US OF ANY INSURANCE COVERAGE CHANGES FOR YOU AND YOUR BABY
PARKING CAN BE QUITE CHALLENGING, ALLOW YOURSELF EXTRA TIME.
STREET PARKING REQUIRES THE PARKMOBILE APP. PARK ONLY ON THE SIDE WITH WHITE SIGNS.
GARAGE AT 215 HUDSON STREET AND PARKING LOT AT 60 OBSERVER HIGHWAY
We have a live digital scribing service for every consult to ensure optimal health record keeping and the expediency of delivery of care plans and physician reports.
We are a teaching practice and during most consults we will have a new IBCLC or an intern present observing and participating. If you are not comfortable with a student participating, you must indicate it during the booking process. We reserve the right to reschedule your appointment based on availability with no students.
IT IS YOUR RESPONSIBILITY TO READ ALL OUR SCHEDULING, INSURANCE AND PAYMENT POLICIES
INSURANCE BILLING
YOU ARE RESPONSIBLE FOR INFORMING US OF ANY INSURANCE COVERAGE CHANGES FOR YOU AND YOUR BABY
IT IS YOUR RESPONSIBILITY TO CHECK WITH YOUR INSURANCE COMPANY IF YOU ARE COVERED FOR LACTATION SERVICES. CHECK UNDER NPI 1457969412 OR 1710273859. GET A CALL REFERENCE NUMBER AND WRITE DOWN THE DATE.
ONCE YOUR BABY IS BORN, WE HAVE TWO CLIENTS THAT WE PROVIDE SERVICES FOR AND WE BILL FOR BOTH FOR EACH CONSULT. ANY CONSULT THAT INVOLVES ASSESSMENT, RECOMMENDATIONS AND A CARE PLAN FOR YOUR BABY AND YOU WILL BE BILLED TO YOUR INSURANCE FOR EACH OF YOU.
AETNA MEMBERS/CLIENTS
Even if Aetna tells you that you are covered 100 percent, Aetna has drastically changed their lactation coverage since March 2024. They no longer cover six consults. They now cover six codes, TOTAL! Each consult is billed as two codes which means you, the parent, will have a total of three consults. Every “free” class you took online has deducted from your allowed of six TOTAL codes per year. They are no longer covering your child(ren)’s services as preventive, which means that their portion of the consult will go towards deductible or if they have met their deductible it will incur a small cost-share. Any ‘Patient Responsibility’ amount will be charged to the card you have on file. If your card is not valid, you will be notified and if the invoice is not paid, there will be a $100 processing fee added and your account will be forwarded for collection services.
If only your baby is covered under Aetna and you, the lactating parent, are not covered under Aetna, you MUST book a self-pay consult. If your baby is not on the lactating parent’s Aetna plan you must book the baby not on plan appointment and you must pre-pay the appropriate fee for each appointment.
We do not offer tele-health for Aetna clients.
CIGNA MEMBERS/CLIENTS
If your baby is not under your Cigna plan, you will have to pay a fee for their portion of the services for every consult. If only your baby is covered under Cigna, you will need to book and pay Self-Pay.
ANTHEM + BCBS MEMBERS/CLIENTS
It is your responsibility to check with Lactation Network to ensure that you are covered for lactation services. Every prenatal consult has a $35 booking convenience fee and every initial after birth consult has a $75 booking convenience fee both of which are due at the time of booking.
TELE-HEALTH DISCLAIMER
We only offer tele-health for Cigna, UHC, Self-Pay and Anthem + BCBS members approved through The Lactation Network. All tele-health consults are thirty minutes.
There are inherent limitations because a digital suckling assessment and a physical breast/chest can not be completed. Potential risks to the technology used for telehealth, are beyond the control of the provider, including interruption of connectivity, unauthorized access, and other technical difficulties.
CANCELLATION POLICY
Appointments canceled with less than 48 hour notice will be charged the FULL consult fee which is not covered by insurance. ALL fees for services are non-refundable and expire 60 days after the original purchase. The payment and no refund policy is SEPARATE from the cancellation policy. Refunds will NOT be issued once you book. Each client is responsible for all fees associated with each consult. Payment is charged at the time the appointment is scheduled. By scheduling your consult, you grant me permission to communicate with your insurance company regarding the services provided to you and to your child(ren).
Rental agreements: no refunds will be issued for any unused part of the rental terms. All equipment must be returned the day prior to the scheduled new charge in order to avoid being charged for a new rental term.
CHECK THESE PAGES FOR COMMONLY ASKED QUESTIONS
YOU MUST SCHEDULE APPOINTMENTS THROUGH THE SCHEDULER. WE CAN NOT SCHEDULE APPOINTMENTS THROUGH THIS PAGE. IF YOU ARE ALREADY SCHEDULED AND WANT TO BE ADDED TO THE WAITLIST FOR AN EARLIER APPOINTMENT THEN SEND US A MESSAGE HERE.
YOU ARE RESPONSIBLE FOR INFORMING US OF ANY INSURANCE COVERAGE CHANGES FOR YOU AND YOUR BABY.
ONCE YOUR BABY IS BORN, WE HAVE TWO CLIENTS THAT WE PROVIDE SERVICES FOR AND WE BILL FOR BOTH FOR EACH CONSULT. ANY CONSULT THAT INVOLVES ASSESSMENT, RECOMMENDATIONS AND A CARE PLAN FOR YOUR BABY AND YOU WILL BE BILLED TO YOUR INSURANCE FOR EACH OF YOU.
